Featured White Paper
Data Quality: The Foundation of Operational Effectiveness
Provides insight into the requisite components of a data quality solution.
Featured Case Study
Leading Insurer Keeps Track of Customer Moves
A leading insurer significantly reduced costs by using our move update solutions to stay on top of customer moves.
Change of Address Updates
Maintain contact with customers when they move.
When a customer moves, that triggers a host of challenges and opportunities for any financial services provider. Are they still in our coverage area? Are they thinking about switching to a competitor? Are we set up to operate in that state? Do they need additional services?
Fact is, 17% of customers move every year — and you’re often the last to know. Returned mail and customer service complaints only add to the cost.
Find “lost customers” quickly — and boost retention.
Pitney Bowes Group 1 Software helps you capture move updates faster and more efficiently. High-speed connectivity makes it easy to compare your mailing list to a database of the 160 million individuals who have recently changed their address. With our solutions, all sensitive customer data stays in-house, accessible and secure. And there’s no waiting for outsourced updates, which may have data that is weeks or months out of date.
- Ensure statements are delivered on time
- Maintain cash flow
- Pre-empt competition
- Market based on lifestyle events
- Mitigate the expenses of returned mail
- Meet USPS® Move Update requirements
- Qualify for postal discounts
Take advantage of our Mailing Efficiency solutions today and stay connected to customers.